Returns & Exchanges
Register your return here.
- All returns have to be registered via the link above.
- You have 14 days from your order date to request a return and return your goods back to us.
- Any goods returned outside of this time frame will not be accepted.
- Clearance items are final sale items are not eligible to be returned or exchanged.
- All pieces must be returned to us is in their original, unworn condition including labels intact. Returns that are damaged or worn will not be accepted.
- Original postage costs are non-refundable.
- Kitch does not cover return costs and you will have to cover the return shipping costs yourself. We recommend using a signed-for delivery service.
- Once your return has been accepted, we will process and issue your refund within 7-10 business days.
If you are wanting to exchange your item please email us at email@example.com or call the store on 01892 513613 to ensure that we have the item you wish to exchange in stock.