Register your return here.


  • All returns have to be registered via the link above.
  • You have 14 days from your order date to request a return and return your goods back to us. 
  • Any goods returned outside of this time frame will not be accepted. 
  • Clearance items are final sale items are not eligible to be returned or exchanged.
  • All pieces must be returned to us is in their original, unworn condition including labels intact. Returns that are damaged or worn will not be accepted.
  • Original postage costs are non-refundable.
  • Kitch does not cover return costs and you will have to cover the return shipping costs yourself. We recommend using a signed-for delivery service.
  • Once your return has been accepted, we will process and issue your refund within 7-10 business days.


If you are wanting to exchange your item please email us at or call the store on 01892 513613 to ensure that we have the item you wish to exchange in stock.